Last updated: October 6, 2025

TrustRep (“we,” “us,” “our”) operates the website and services available at TrustRep.co (the “Service”). This Privacy Policy explains how we collect, use, share, and protect personal information from users (“you,” “your”) in accordance with the laws of Wyoming (USA) and Colombia.

By using our Service, you agree to this Privacy Policy. If you do not agree, discontinue use of the Service.

1. Data Controller

For users in the United States, the data controller is Cuervo Consulting LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.

We comply with the Wyoming Consumer Privacy Act (WCPA)

2. Information We Collect

We collect information directly from you and automatically when you use our Service.

A. Information You Provide

Account details: Name, email, password, organization name, and contact information.

Profile information: Optional data you add to personalize your account.

Payment information: Processed through third-party payment providers; we do not store full payment card details.

Communications: Messages, feedback, or inquiries you send to us.

B. Information We Collect Automatically

Usage data: IP address, browser type, device ID, operating system, access times, and pages viewed.

Cookies and similar technologies: Used to remember preferences, analyze traffic, and improve performance.
You can disable cookies in your browser settings, though some features may not function properly.

3. Purpose of Processing

We use collected data for the following purposes:

To operate and improve the Service.

To create and manage user accounts.

To process payments and verify transactions.

To provide customer support and respond to inquiries.

To send technical notices, updates, and marketing (with consent).

To detect, prevent, and respond to fraud or security issues.

To comply with legal obligations in applicable jurisdictions.

4. Legal Basis for Processing

We process personal data under the following legal grounds:

Consent: For direct marketing and optional data collection.

Contractual necessity: To provide services you request.

Legal obligation: To comply with tax, consumer, or data protection laws.

Legitimate interests: To secure and improve our platform.

For Colombian users, explicit consent is obtained for sensitive or optional data, in accordance with Law 1581 of 2012.

5. Data Sharing

We may share personal data with:

Service providers: Hosting, analytics, payment processing, or customer support partners under confidentiality agreements.

Legal authorities: When required by law, regulation, or valid legal process.

Business transfers: In the event of a merger, acquisition, or sale of assets, with notice provided.

We do not sell personal data.

6. International Data Transfers

Data may be transferred to and processed in the United States, Colombia, or other countries where our providers operate.

We ensure adequate protection through contractual clauses or other legal mechanisms consistent with Law 1581 of 2012 and GDPR equivalency standards

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7. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

For Wyoming (U.S.) users:

Access, correct, or delete your data.

Opt out of targeted advertising or data sharing.

Lodge a complaint with the Wyoming Consumer Protection Division.

Requests can be made via email to [email protected] with identification and details of your request.

9. Data Security

We use encryption, access controls, and secure hosting environments to protect personal data. However, no system is completely secure, and you acknowledge risk inherent in internet communications.

10. Cookies and Tracking

We use first- and third-party cookies to:

Authenticate users;

Analyze performance;

Deliver relevant content and marketing.

Users can manage cookie preferences in browser settings or through our cookie consent banner.

11. Children’s Privacy

The Service is not intended for minors under 16 years old. We do not knowingly collect data from minors. If we become aware of such collection, we delete the information.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on this page. Continued use of the Service after updates constitutes acceptance.

13. Contact Information

For questions or requests regarding this Privacy Policy:

TrustRep Privacy Office
Email: [email protected]
USA Address: 30 N Gould St, Ste R, Sheridan, WY 82801